Reviews
Customer Experiences With Connected Heating & Air
Connected Heating & Air has built a reputation for professionalism, skilled workmanship, and friendly service throughout Orange County and surrounding areas. Many homeowners and business owners have shared their stories of satisfaction, highlighting our team’s dedication to delivering reliable HVAC repair, installation, and maintenance solutions.
Clients appreciate our timely response, clear communication, and honest approach to every project. From urgent AC repairs on hot summer days to complex commercial HVAC installations, Connected Heating & Air is known for ensuring peace of mind and long-term comfort for every customer we serve.
I have worked with Connected Heating and Air for some time now. They never disappoint me. Phone is answered in a timely manner, the technician contacted me for an appointment and he called within the hour of my initial call. Now my heater is working to perfection.
Duane and his team were great. My dad had used them twice in the past and I'm so happy they were available to replace my entire HVAC system and ducts. They were fast, friendly and understanding that I had a newborn baby in the house. They even cleaned up my floors after! Could not recommend enough
Bryce, the technician from Connected Heating has been super helpful and responsive. He helped me to understand the equipment, the brands, the type of refrigerant and everything that will be needed. He is very polite and easy to work with. And their price is very competitive. I would highly recommend this company to anyone.
Duane and Bryce were fantastic! I was informed by my tenants at my rental that they didn't have a working thermostat. Fortunately weather was moderate and it wasn't an emergency. Duane's communication through the event was super. Quick responses and helped with scheduling quick. Bryce was available the next day but I held off to have some local troubleshooting. After trying to replace the battery and not finding a resolution, I scheduled a visit. They were on time within the window - unlike some services. Bryce texted me before hand to let me know his eta and I was able to hop on a FaceTime call with him, walk him through the property and issue, and he found the problem immediately. It was less than 5 minutes. I appreciate their expertise and will recommend their services
Hire them! We needed an entire HVAC replacement including removal and installment of ducts. Duane and his crew did were on time and incredibly efficient! Most notably, Duane personally came out for the estimate and spent time explaining what he thought would suit our needs after hearing our priorities and concerns. He was forthright and did not try to upsell us by recommending the most expensive models or unnecessary add-ons. He spent time reviewing the pros and cons of various models and was always patient and quick to respond to our follow up questions or concerns that came up as we spent time deciding on this significant investment. Once we finally decided on a Lennox inverter model, Duane was able to schedule us in within a week and the entire installation took only one day! He personally oversaw the crew's installation which made us feel more confident that we were getting the best service. We interviewed at least 5 other HVAC companies and none of them provided the reassurance or value that Duane offered. His pricing is also very reasonable! Duane promises a long-term outlook for his clients which we appreciate. We are very happy with the experience with Duane!
Trusted Results and Consistent Quality
Repeat customers frequently mention the consistent level of expertise demonstrated by Connected Heating & Air on every visit. Many have noted how our technicians take the time to assess their needs, explain available options, and complete jobs with exceptional attention to detail. It is not uncommon for referrals to come from satisfied clients who have trusted us with their residential and commercial heating and cooling needs year after year.
Our team’s respect for property, transparency with estimates, and courteous service technicians are often featured in customer feedback. Businesses especially value our ability to develop tailored solutions for HVAC system upgrades and remodels, while homeowners love our honest pricing and friendly guidance during emergency service calls.
Commitment to Customer Satisfaction
Connected Heating & Air remains committed to exceeding expectations by delivering reliable results and supportive customer care. As reflected in our online testimonials and word-of-mouth recommendations, we strive to deliver outstanding comfort and confidence with every project, big or small. Our company’s foundation is built on trust, quality, and a genuine passion for helping customers improve their homes and businesses.
Get in Touch With the HVAC Pros
If you are looking for an HVAC provider you can rely on, explore the shared experiences of your neighbors and local businesses who have chosen Connected Heating & Air for their heating and cooling needs. We value every client relationship and look forward to delivering the same high level of service, professionalism, and satisfaction to you. Contact us at (949) 531-3234 to book an appointment or get an estimate.